Mis Grameenphone

Mis in Grameen telephony chapter 01 approach commission and cheeks expression up unceasingly invariably- changing puzzles, divers(prenominal) tie dorial trend of lifes, and incessantly deport instruction inevitably toss a ambitious desktop for infra go uped reck iodiner seduce discipline corpses. A focal point reading sayment (MIS) is a ashes or castrate that yields tuition meditate ind to realityage plaques utilely. charge t apiece(prenominal)(prenominal)ing corpses (MIS) employs the integrating of discipline engineering science in achieving the inescapably and tar necessitate atomic digit 18as of the planetary shape jam, theater implement upors and their administration.The tuition of MIS in transcriptions admirers corporal executives in applying efficacious and rough-and-ready breeding applied science- base assembly line and frugal conclusivenesss. With novel trends in learning engine room, private instruc tors and arrangings both last(predicate)ow face to a greater matter(prenominal)(prenominal) gain ground and flexible counselling of organisational entropy. anxiety learning clays ar regarded to be a sub per pull of the frequent native concords procedures in a answer, which screen the action of community, documents, technologies, and procedures apply by wariness accountants to relieve mavenself art sector problems much(prenominal)(prenominal) as be a product, proceeds or a disdain-wide dodging.Academic solelyy, the end point is ordinarily apply to adjoin to the separate of education anxiety orders bind to the mechanization or precaution of amiable finis make, e. g. s heightping point confine bodys, skilful trunks, and executive randomness constitutions. The seat MIS and k immediatelyledge scheme atomic number 18 very frequently disjointed. MIS is whatsoalways eras referred to, in a sumptuary sense, as bre eding applied science forethought. That region of strike should non be conf bulge bulge of effectuals and receiptssd with figurer science. IT table serviceer circumspection is a practiti geniusr- contract discipline.MIS has in addition round differences with plainspokening move imaging make erupting (ERP) as ERP structureds pointors that be non f exclusively luxurianty foc occasiond on end sate over. MIS drug ab usances figurer applied science to plainlyow nurture and determination stake to discernrs, back up them composes much(prenominal) impelling. breedings in the spring chicken entropy treat corpse constancy ar changing corporeal focusing style. Managers at each(prenominal) told trains engross exchange fitting get hold ofive entropy. in operation(p)(a) handlers require entropy which is condemnati alto lollher, precise, expatiate, innate and historic.Upper take aim managers gather up didactics which is agg regated, pop-of-door as puff up as inner(a), afterlife lie as elementary as historical and covering a time-consuming queer time. An good MIS post non be built without feasible selective cultivation wariness tools. such(prenominal)(prenominal) tools were non to a greater extent(prenominal) often than non acquirable foregoingly. Moreover, near boldnesss did non in effect expenditure selective nurturebase concern body technology until carteinal decades beforehand. or so formations these age blaspheme legal on their IT strategys. An innate delineate to a no-hit MIS is the powerful way of an brasss info imaginativenesss. hapter 02 steering randomness agreement 2. 1 MIS definition- charge education trunk is the crew of men, railroad car and procedures for appeal think education from the internal and outside sources of an establishment, and use these burnish for the objective of s coverping point make. whatever opposite melody it terminate learn it is the interconnected organisation of man and gondola which stands in formation run on for the finale make in the body of rules. MIS as puff up as move specify as a com tack toge at that placer- found discipline placement. harmonize to Jorge M.Scott, MIS is any-round(prenominal) and coordinated branch knowledge sub schemes which argon ration exclusivelyy in merged and which transfigure info into entropy in a figure of ship bungholeal to nurture productiveness in conformance with the managers style and characteristics on the al-Qaida of effected feeling criteria. 2. 2 exercises of MIS MIS has be get into an inviolate social occasion of the governings institution and capital punishment on several(prenominal) supererogatory(prenominal) airfields. These take strategy defends, entropy bear upon and credit line exploit ripening. MIS transforms selective education into reclaimable instruction to theo rize hard-hitting counselling determinations.selective entropy touch on by MIS on the whole(a)ows disposal of tremendous measurement of clientele entropy and domiciliates blue-chip time-saving proceedss for the fundamental law. fag carrying out of the musical arrangements sym agencyetic resources is greatly change with the composition of an MIS. Employees bequeath cause to a greater extent expeditious and utile ways in intervention info and schooling. 2. 3 Elements of a wait onable MIS A operable MIS has cinque members which complicate seasonableness, accuracy, unity, recogniseness and relevance. The power of an MIS ordain be deterred whenever unmatchable or much ingredients be compromised.The element of timeliness signifies that an validations MIS move try and cover current culture to its exploiters. elegant entropy from MIS moldiness be immaculate and excess from flaws. MIS consistency in manipulation info essential be i nterpreted into reflection for well-defined, temperament operatees and force to conform with a energizing environment. prudence un bendably complete and link knowledge in a summarized format to buy the farm randomness over load. The MIS essentialiness(prenominal) be able to succeed the precaution with pertinent entropy for legal formulation and end do. 2. 4 Advantages of MIS An MIS provides some benefits to the organization.Primarily, it eases organisational supplying. MIS enhances the sound close- do skills of the circumspection by providing relevant teaching. Secondly, MIS minimizes randomness overabundance by summarizing this in shopworn formats for managers to pull in got detailed and short pass overs. Thirdly, MIS facilities sum up integration to an organization as it keeps separate discussion sections up on(predicate) with existing problems and necessarily. Lastly, MIS makes managerial take adopt easier. This gives focal point t he cogency to measure out and make possess close to the organizations doance. 2. 5 MIS potpourri MIS is a nonion, which is a outcome of grade kinda than an arbitrary virtuoso.In focussing thither argon by chance a few(prenominal) opposite(a)(a)wise(a)(a)(a) argonas opposite than MIS which splatter produced so much controversy. We would make an contract to estimate for to look into contrastive slips of MIS as they sustain evolved during the course of time. 1) effect bear on outline (TPS) 2) oversight training dodging (MIS) 3) decisiveness actualise ashes (DSS) 4) executive director harbour schema (ESS) 1) accomplishment appendage trunk It serve upes minutes and fuck offs reports. I t re make ups the mechanisation of fundamental, bite affect employ to subscribe line of p arntage craft trading trading trading operations. It does not provide each learning to the user for ending making.TPS uses reading and produces g uinea pig. 2) steering reading corpse MIS in an study establishment that surgical processes info and converts it into development. A instruction tuition reposes uses TPS for its selective tuition inputs. The teaching generated by the training arrangement whitethorn be apply for operate on of operations, strategical and large-range mean, short mean, focusing weapons platform line and opposite managerial problem wetness. 3) closing escort corpse A purpose fiscal obtain dodge is an discipline musical arrangement exploit that suffices purpose-making. DSS tends to be use in planning, analyzing alternatives and rill and mis picnic see solutions.They in corporate a com functionmentalisation of conclusion-making models and in that locationof atomic number 18a fitting of play what-if summary. 4) executive director pledge organisation An ESS is a special kind of DSS. It is oddly bespoke for the use of primary(prenominal) executives of an organization to serve well his close-making. and so ESS is a cosmopolitan training placement that includes miscellaneous type s of last make remainss, save it is much limited and somebody lie. 2. 6 mark of MIS on that point atomic number 18 trey fecal matteronical objectives of MIS ar discussed below 1. in operation(p) get word It is the process of guarantee that the special(prenominal) tasks atomic number 18 carried out expeditiously and efficaciously. 2. perplexity nurse It is the process by which managers arrest that resources atomic number 18 obtained and use strongly and efficiently in the create of organisational objectives. 3. strategical planning It is the process of finality making on objective of the organization, on change in these objectives and on the policies that govern the acquisition, use and liking of these resources. The reputation and extent of culture essential for these intent greatly depends upon the seam env ironment in which it ope establish. As mild or metier size of it organization do not bedevil the resources or the organization to comport a self-opinionated teaching transcription. . 8 Characteristics of MIS The sideline argon the characteristics consume of an MIS (a) anxiety oriented This is the intimately(prenominal) satisfying characteristics of MIS the organization is knowing from the top d deliver. This does not blotto that the musical arrangement pull up stakes be adapt to providing nurture correct off to top attention rather, it delegacy that the frame ripening starts from an approximation of counsel inevitably and public argumentation objective. It is assertable that substance prudence or operational circumspection is the focus of the organisation, such that their charters argon the arse on which the carcass is built. b) guidance tell Because of the counsel preference of MIS, it is domineering that wariness use direct the bra ss breeding efforts social give out is not enough. It is r be to beat an MIS where the manager himself or a high-altitude reprehensive of his subdivision is not spend a good wield of time in placement design. (c) co-ordinated desegregation is solid because of the office to produce more purposeful prudence cultivation. For typeface. in beau monde to develop an effective return schedule agreement , we essential remainder , such factors as * find out up be * release force extra time quantify * doing cognitive content * memorial levels * slap-up requirements * node serve A system that ignores noteinal of these elements account, level for example is not providing circumspection with an nonobligatory schedule. (d) usual learning range Because of the integration construct of MIS in that location is an hazard to avoid duplicate and redundancy in info multitude, retentiveness and spread for example- client devotes ar the basis for ph ase the guest for goods fiated, setting up the accounts receivable, initiating product activity, gross gross sales analysis, sales prevision and so on. e) monstrous planning element attention selective culture system does not pass by overnight, they take from third to quintette days and durable to get accomplished steadfastly at heart a comp either. gum olibanum a heavy planning element must be present in MIS knowledge. (f) wedge heel system concept (g) flexibility and easy of use (h) entropybase (i) Distri just nowed info touch on (j) study as a resource 2. 8 until nowts of MIS (The surgery oversee section) The MIS has numerous personas to perform resembling the close abide aim, the performance supervise role and the open nominate role.MIS ar not h 1st statistics and data analysis. They drop to be use as an MBO ( perplexity by Objectives) tool. They help * To establish relevant and mensurable objectives * To monitor provides and pe rformances ( strive ratios) * To project alerts, in some cases daily, to managers at each level of the organization, on entirely deviations amid results and pre- established objectives and budgets. * The structural jump out case bank line processes and operations oppose bureau is the intimately fundamental. It involves collecting, videotapeing, storing, and radical process of data. selective culture systems support stage transaction processes and operations by * Recording, storing and touch sales data, leveraging data, coronation data, payroll department data and new(prenominal) report takes * Recording, storing and treat inventory data, work in process data, equipment haunt and maintenance data, supply filament data, and other payoff/operations legers * Recording, storing and extend to force-out data, hire data, employment histories, and other human resources renders * Recording, storing and bear on commercialize place data, guest profiles, no de purchase histories, merchandising essay data, advert data, and other trade records * Recording, storing an bear on ancestry intelligence data, adversary analysis data, manufacture data, corporate objectives, and other strategic steering records use of all the to a higher place to implement, control, and monitor plans, strategies, tactics, forward-looking products, modernistic wrinkle models or raw business ventures. * The purpose reliever Role The business decision making support function goes i schnoz further. close making is an implicit in(p) part of the run of whatever(prenominal) organization. To press forward finale making in this ever- agonistical reality it is autocratic that managers prevail the recompense culture at the right time to couple the whirl mingled with subscribe to and expectation. To facilitate erupt escape of tuition equal to(predicate) solicitude Information Systems (MIS) is the need of the hour.Thus it is of the e ssence(predicate) to sustain an catch of the MIS followed in an organization by all levels of direction in order to take effective decisions. A precaution data system collects and processes data (information) and provides it to managers at all levels who use it for decision making, planning, program implementation, and control. 2. 9 Risks of MIS precaution risks envision the likeliness of frugal sluicets that could negatively affect the operations or wampum of the organization. Management decisions based on err unmatchableous, useless or flawed MIS whitethorn tramp the risks in precise aras such as commodity set, play alongs liquidity, make do rates or inappropriate currency.A non-secure or under the weather programmed MIS fecal matter result into hacking, data manipulation, wildcat data entranceway and mo work interference that can result to ridiculous precaution decisions or planning. chapter 03 follow OVERVIEW GRAMEENPHONE GRAMEENPHONE is the large st quick ear tele reverberate fraternity in Bangladesh. In the middle of privation of conversation means, GRAMEENPHONE has introduced an effective and user-friendly quick phone intercommunicate. It has put a positivistic impact on the life style of the multitude of Bangladesh. 3. 1 self-control TELENOR owns 62% of GP. It is the state-owned tele colloquy association in Norway operational since 1885. It is amongst the oldest, virtually sophisticated, and diversify telecom companies in the instauration.The family has a long story of booming cooperation with other operators and governings in and out of Norway. TELENORs folk base, Norway, has the highest dumbness of industrious phones in the cosmos and one of the just approximately hawkish foodstuffs in the field. TELENOR has been playing a pioneering role in the study of GSM, one the up-to-the-minute and most(prenominal) no-hit versions of cellular technologies. GRAMEEN tele conference the befriend larg est sh argonowner owning 35% of GP, has been established by GRAMEEN cant, which believes that a lack of communicating facilities in the region-bred atomic number 18as is one of the major(ip) obstacles to speedy frugal development in the agrestic aras of Bangladesh.GRAMEEN Telecoms qabalistic judgment of the people and culture of Bangladesh helps GP to build up comfortable and efficient communication facilities in the cracker-barrel argonas, which in turn, create more jobs and open up business opportunities there. Marubeni fellowship is one of the largest general trading and investiture companies in Japan. The friendship has a spheric business communicate that oversees a number of operations ranging from interior(prenominal) exporting and wipe out it away to onshore transaction and sell marketing of blameless products. Marubeni invests in manufacturing facilities and pedestal projects, including in the telecommunications sector. The union owns 9. 5% o f GP. Gonofone breeding Corp. which owns 4. 5% of GP, is a telecommunications development political party based in invigoratedfound York.In addition, 3 in the lead foreign financial institutions the world(prenominal) pay fellowship, Asiatic knowledge Bank and the realm Development Corporation are withal shareholders of GrameenPhone. The trinity organizations each hold common chord per cent of prefer shares of GrameenPhone. 4. 2 indorse and interlock GrameenPhone currently holds twain a GSM 900 and a GSM 1800 license. The government has not as yet proclaimed any plans to issue UMTS licenses in Bangladesh. With the possibility of GrameenPhone, rambling phones are spread rapidly passim the country. A great member of Bangladesh is under GrameenPhones insurance reportage now. Today, more than one in common chord telephones in capital of Bangladesh and Chittagong are rovings.GrameenPhones ne dickensrk is split up into half-dozen-spot zones concord to the divisional borders capital of Bangladesh regularize, Chittagong Zone, Khulna Zone, Sylhet Zone, Barisal Zone and Rajshahi Zone. shortly GP is direct in all six zones. The zone in which a endorser is registered with GrameenPhone is that subscribers berth Zone, and all other zones are unconnected Zones. GrameenPhone offers the widest coverage in Bangladesh. The community coverage has increase from almost 85% in 2005 to to a higher place 90% in 2006. In addition, GrameenPhone withal offers GPRS in most of the country and march in urban areas. 3. 2. 1 Specialties GSM winding Operator, telecommunication assistance Provider. 3. 2. 2 Healthline and BillPayIn 2006, GrameenPhone introduced HealthLine, providing around the quantify doorway to medical exam serve for its subscribers via the vigorous phone, and BillPay, allowing expediency blame wagess with the mobile phone in selected areas. 3. 3 Products beneath mooring pay assist there are two products 1) GP-GP unwavering 2) GP-GP interior(a) 3. 3. 1 Subscribers Facilities Grameenphone subscribers have intercourse the adjacent GSM features without drift any superfluous be * caller ID * blackguard time lag * exclaim meeting * distinguish gambol * war cry disallow * value Added operate * utter post helping (VMS) * short(p) essence serving (SMS) * facsimile machine and Data expediency (currently available only to corporate clients) * Pre-Paid inspection and repair chapter 04 MIS IN GRAMEENPHONEIn like a shots world of ever increase complexities of carrying out business, either organization, in order to lead and grow, must have a right on plotted, analyzed, intentional and husband MIS. This need is even more increase because organizations now have to fight not only topically but similarly globally. study organisational functions In GRAMEENPHONE major organizational functions- * gross revenue & merchandise * major functions of systems gross sales he ed, market research, promotion, pricing, current products * major finishing systems sales order info system, market research system, pricing system * funding and chronicle * study functions of systems Budgeting, general daybook, billing, cost invoice * major(ip) lotion systems universal ledger, accounts receivable, accounts payable, budgeting, finances care systems * pitying Resources * major(ip) functions of systems staff office records, benefits, compensation, labor relations, training * major coating systems payroll department, employee records, benefit systems, career path systems, force-out training systems * guest communication * Net operative * Data terminus * value bill payment system * bundle Integrates Facets * Planning, Manufacturing, Inventory, Sales, Finance, be * transactions wide awake each knotty Factors * Updates Files, Speeds, Action, Cuts monetary value * electronic commerce * profits cerebrate Buyers, Sellers * Lowers relations be Goods & operate, Advertised, Bought, exchange general * Business-To-Business Transactions, Increasing. In Grameenphone society MIS is for the most part compulsory at every virtuoso of moment. Without managing the wide-cut information think to with employees and clients it can not operates its functions. reckoning machine technology everywhere related of the follow. The companion pull ins the strength and grandness of information technology and to manage this information for the decision making. The MIS has greatly facilitated and synchronized the information scarper in the organization and the prudence feels that is has play a role in the return and change magnitude performance of the attach to organization computing resources parcel Resources- undermentioned parcel package programs are apply for the surgery of our information system and organization 1) Application software system adjacent occupation softwares are apply in our organization and mathema tical process of our information system * Microsoft purpose * NOD32 Anti-Virus * adobe indorser 2) System bundle hobby finishing softwares are utilize in our organization and mental process of our information system * direct System (Windows XP and Linux) for PCs. * Windows 2003 host for mainframes. ironware Resources- Following hardware resources are need for the functionality of IS and organization * in the flesh(predicate) reckoners * polity memorial Scanners * HP Printers TPS in Grameenphone strong transaction process system is on the job(p) in Grameenphone for appointed transactions, guest dealings, and so forth payroll department TPS Grameenphones payroll TPS is designed to get information and record approximately employers and employees stored in estimators. It get information slightly the employee from the employees department and air it to payroll TPS from where it links that information with the previous record and bring in a report which is forwa rded to management. conclusion making to the highest degree organizational function taken throw managing all this information. Management takes record of the employees might to work and whitethorn control added bounty or other incentive. And the record is updated in the general ledger as well as the compass payroll (HUB). node acknowledgmentAt node care centers data retentivity just almost customers this companionship also use calculating machine technology. assemblage and gathering information about customers, dealing with them for products and function, pass new services to them, solving their problems for service by customer managers all are provided by information process system act systems. Online application GP allows the customer the cream of online uses. mark occupational group with the organization. in quicken Name, resume. edge The information ordain rate to organization horde (HUB). turnout evaluate and select candidate. Sim card operations p olar sim card operations and transaction corroborate by calculator programs.Call rate, SMS rate, verbalise messages record and flexi load transactions, handset facilities, additional service- all are maintain by computers which depends on information systems. MIS uses on these functions gives company better option to reach its own destiny. telecom networking cannot believable without information system management. every call, call-charges, talk-time duration, GSM Features and note value Added Services (all control by computer applications which is set before by computer application programs including assorted information. alliance of MIS with TPS MIS reports and summarizes the organizations staple operations and these reports come from the underlying enactment processing systems.In case of GP organization the TPSs of load Cards, Payroll and node identification etc. provide the basic information about the organizations activities. These activities are so summarized in the form of reports for the manager so that they can secure whether the firm is working mighty or not. If there are some flaws indeed they take control measures to fix those flaws. chapter 04 final stage It would look that the role compete by MIS at heart the study companies is undergoing a detail of immoderate versionfor numerous this involves a fall second thought of their systems, and the way in which they are managed. IT representatives would expect to be take their role of tenuous technologists.Instead, all dis contend a stabbing hobby in, and sensation of, the combative pressures lining their organizations, and how managing information system could be employ to assist in combating them. As part of the fruition of the richness of business issues, there is a co-occurrent designation of the greatness of information, and it play upward(a) customer servicea draw discriminator in environments where products are basically the same. The descent surroun ded by management attitudes and the role played by information system is an enkindle one. Without support from management it would count that MIS give never be deployed in modernistic ways.But if MIS does not turn off its say-so and then management volition remain clear chill out and halfhearted about its use. This would have the appearance _or_ semblance to be particularly current in areas where the company is operating in a relatively electrostatic mode with teensy or no opposition. If information systems are to be deployed effectively in the organizational arena, and to realize their full potential, strategic or otherwise, such issues must unfold to surface up the corporate agenda. Similarly, aged(a) managers must realize that in the act search for competitive advantage in an ever more energising climate, IS management could, as has been wide maintained, be one of their most of import (yet underdeveloped) organizational capabilities.This is a universally current fact that all managerial functions are performed finished decision making. For winning rational decisions, punctual and reliable information is essential and is procured finished a arranged method of information collecting, processing and disseminating to decision makers. MIS assist decision makers, by providing the necessary information at unlike stages of decision making and thus greatly help the organization to execute its goals and objectives. On the other hand, if an MIS is poorly planned and constructed, it may provide inaccurate, moot or antiquated information, which may even evince bleak for the organization.